Kristi Griffin

New car sales manager

Arranging finance packages for customers to fit their needs and budgets.

• Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
• Established customer-centric focus culture to build loyalty and retention.
• Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.

• Safeguards Coordinator.
• Developed and implemented accounting, financial, and operational systems.
• Prepared loan packages for customers to meet their needs and budgets.
• Cultivated and deepened a high-performance sales team by increasing volume by 25% in the first year, and 24% in profit in the same year.

Served as national sales and training consultant for automotive retail CRM tool remotely.

Conducted software sales and training sessions at dealer client locations.

• Advised dealer clients on additional products and services to enhance offerings.
• Streamlined dealer processes to optimize time and resource utilization.

Trained in negotiation techniques and time management strategies.

Maintained professional customer interactions to foster positive relationships.

Provided tailored product recommendations based on thorough client needs assessment.

Analyzed financial data from clients to develop strategies for achieving financial goals.

• Ensured confidentiality of all client records and sensitive information.

• Provided clients with budget management and financial guidance.
• Created targeted metrics to track and record key findings and drive business objectives.
• Increased profitability by negotiating contract terms and rates with banking institutions.