Summary
Overview
Work History
Education
Skills
Timeline
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Kristian Ngjela

Kristian Ngjela

Waterbury,CT

Summary

Dynamic and dedicated professional with experience at Dunkin' Donuts, excelling in customer service and teamwork. Proven ability to enhance workflow efficiency during peak hours while maintaining high standards of cleanliness. Skilled in multitasking and time management, ensuring positive customer experiences in a fast-paced environment. Flexible and adaptable to changing demands. Developed strong communication and teamwork skills in a fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new teams and environment.

Overview

2
2
years of professional experience

Work History

CREW MEMBER

Dunkin' Donuts
Watertown, USA
03.2023 - 08.2025
  • Delivered efficient customer service in fast-paced environment, contributing to positive customer experiences.
  • Operated coffee brewing equipment and prepared food items according to established recipes.
  • Maintained cleanliness and organization of workstations, adhering to health and safety standards.
  • Coordinated with team members to streamline workflow during peak hours, enhancing overall service efficiency.

Education

Bachelor of Arts - Sports Journalism

Central Connecticut State University
New Britain, CT
05-2027

High School Diploma -

John F. Kennedy High School
Waterbury
06-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Flexible schedule

Timeline

CREW MEMBER

Dunkin' Donuts
03.2023 - 08.2025

Bachelor of Arts - Sports Journalism

Central Connecticut State University

High School Diploma -

John F. Kennedy High School
Kristian Ngjela