Kristin Portillo
Broken Arrow
Summary
Experienced management professional with 15+ years in the food industry and office administration, combining strong operational leadership with efficient business support skills. Proven ability to oversee daily operations, manage teams, streamline office processes, and maintain compliance with safety and organizational standards. Skilled in budgeting, scheduling, inventory control, and vendor coordination, with a consistent focus on improving efficiency, reducing costs, and supporting organizational goals in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Deli Manager
Sprouts Farmer Market
2022.02 - 2026.03
- Oversaw daily operations of deli department, ensuring high standards of food safety and quality.
- Trained and mentored staff on product knowledge, customer service, and operational procedures.
- Managed inventory levels, reducing waste through effective stock rotation and ordering practices.
- Developed promotional displays to enhance product visibility and drive sales growth within the deli section.
Deli and Bakery Team Lead
Target
2024.06 - 2024.12
- Supervised daily bakery operations, ensuring product quality and adherence to food safety standards.
- Trained and mentored team members on baking techniques and equipment usage.
- Implemented inventory management processes, reducing waste and improving stock accuracy.
- Collaborated with management to develop seasonal product offerings based on customer feedback.
Service Manager
Sizzler Restaurant
2011.02 - 2021.06
- Supervised daily operations to ensure exceptional customer service and satisfaction.
- Trained staff on food safety protocols and quality standards to enhance operational efficiency.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Coordinated scheduling to maintain adequate staffing during peak hours, improving service speed.
Office Manager
Alpha Driving School
2004.10 - 2021.06
- Streamlined office operations, enhancing communication and coordination among staff and instructors.
- Managed scheduling for driving lessons, ensuring optimal use of resources and instructor availability.
- Implemented new filing system, improving document retrieval efficiency by reducing search time.
- Coordinated student registrations and maintained accurate records in management software.
Assistant Manager
Arby's Restaurant
2004.12 - 2011.02
- Assisted in daily operations to ensure high-quality customer service and satisfaction.
- Trained new staff on food safety protocols and operational procedures.
- Coordinated inventory management to maintain optimal stock levels and reduce waste.
- Implemented improved scheduling practices to enhance workforce efficiency during peak hours.
Education
No Degree - Prerequisites
Victor Valley College
Victorville, CASkills
- Customer service
- Employee supervision
- Task delegation
- Inventory management
- Team direction
- Worker scheduling
Timeline
Deli and Bakery Team Lead
Target
2024.06 - 2024.12
Deli Manager
Sprouts Farmer Market
2022.02 - 2026.03
Service Manager
Sizzler Restaurant
2011.02 - 2021.06
Assistant Manager
Arby's Restaurant
2004.12 - 2011.02
Office Manager
Alpha Driving School
2004.10 - 2021.06
No Degree - Prerequisites
Victor Valley College