Kristina Teter

Scheduling appointments for a multi-practice clinic, make daily reminder calls for the providers that I’m responsible for. I schedule referrals from outside offices that we receive by fax and electronic.

• Managed incoming calls and inquiries, ensuring timely responses and high levels of patient satisfaction.
• Collaborated with medical staff to prioritize urgent appointments and streamline scheduling processes.
• Implemented follow-up reminders for patients, enhancing attendance rates for scheduled visits.
• Demonstrated excellent problem-solving skills when faced with scheduling conflicts or last-minute changes, finding solutions that satisfied both patients and providers alike.
• Coordinated with other departments for seamless patient transfers, expediting necessary follow-up appointments.
• Maintained confidentiality and adhered to HIPAA regulations when handling sensitive patient information during the scheduling process.
• Handled cancellations professionally, rescheduling patients in a timely manner while minimizing disruptions to daily operations.

• Managed medication inventory, ensuring accurate stock levels and minimizing waste.
• Assisted pharmacists in preparing and dispensing prescriptions with precision and compliance.
• Streamlined workflow processes to enhance efficiency in prescription fulfillment.
• Conducted regular audits of medication storage areas to maintain regulatory standards.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Counted and labeled prescriptions with correct item and quantity.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.