Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Kristina Valle

Marrero,LA

Summary

Passionate and professional individual with a proven track record in customer service and sales within the retail industry. Highly organized and detail-oriented, excels in effectively communicating with others. Takes a proactive approach to driving sales and providing exceptional customer service as a Sales Associate. Articulates self clearly to engage with customers and promote products with genuine enthusiasm. Forward-thinking mindset and ambitious nature, constantly seeking opportunities to stand out and achieve targets. Thrives in dynamic retail environments, a natural leader who consistently exceeds expectations.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Latter & Blum/ Rêve / Re/Max
08.2020 - 08.2024
  • Developed excellent communication skills through providing advice and guidance on property-related matters
  • Guided and assisted buyers or sellers throughout entire transaction process
  • Performed comparative market analysis to estimate property value
  • Accustomed to managing multiple projects simultaneously while meeting tight deadlines
  • Skilled negotiator who can successfully close deals while protecting clients' interests
  • Maintained connections with clients to encourage repeat business and referrals.

Assistant Manager

Steve Madden
07.2007 - 02.2012
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
  • Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
  • Helped oversee the daily operations of the store, managing staff and inventory
  • Prepared monthly budget forecasts based on projected sales volumes
  • Assisted sales associates in customer negotiations and closing agreements for complex sales
  • Greeted customers warmly and offered assistance
  • Helped customers find and select products
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
  • Provided accurate information about products, prices and availability both in person and over the phone
  • Opened and closed cash registers, balanced cash drawers, and made deposits
  • Followed checklist to complete retail store opening and closing activities

Key Holder Supervisor

Hollister
03.2005 - 07.2007
  • Developed excellent communication skills through providing advice and guidance on property-related matters
  • Guided and assisted buyers or sellers throughout entire transaction process
  • Performed comparative market analysis to estimate property value
  • Accustomed to managing multiple projects simultaneously while meeting tight deadlines
  • Skilled negotiator who can successfully close deals while protecting clients' interests
  • Maintained connections with clients to encourage repeat business and referrals.

Education

COMPLETED COURSEWORK TOWARDS MASTER OF BUSINESS ADMINISTRATION - M.B.A.

Delgado Community College
New Orleans, La
07.2023

Skills

  • Fluent in Spanish
  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Listening Skills
  • Multi-tasking
  • Excellent people skills
  • Store Opening and Closing
  • Product Sales

Certification

Licensed Real Estate Agent

References

References available upon request

Languages

Spanish
Native or Bilingual

Timeline

Real Estate Agent

Latter & Blum/ Rêve / Re/Max
08.2020 - 08.2024

Assistant Manager

Steve Madden
07.2007 - 02.2012

Key Holder Supervisor

Hollister
03.2005 - 07.2007

COMPLETED COURSEWORK TOWARDS MASTER OF BUSINESS ADMINISTRATION - M.B.A.

Delgado Community College
Kristina Valle