Kristis Ferris
Walnut,USA
Summary
Dynamic professional with a proven track record, adept at enhancing tenant satisfaction and streamlining operations. Skilled in vendor management and conflict resolution, I successfully improved efficiency and compliance, while fostering strong relationships that drive retention and service excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Property Manager
Sedona Elite Properties
Sedona, Arizona
2023.01 - 2025.09
- Managed 59 residential units, ensuring tenant satisfaction through effective communication.
- Handled all leasing and rent collection within Fair Housing guidelines and real estate law.
- Conducted regular property inspections to maintain compliance with safety regulations.
- Processed rental applications in accordance with established criteria, adhering to fair housing guidelines.
- Implemented marketing strategies to effectively attract prospective tenants.
- Established strong vendor relationships to enhance service delivery efficiency.
- Resolved tenant concerns promptly, fostering a positive living environment.
- Executed thorough documentation checks to ensure accuracy and compliance across operations.
- Performed daily property inspections to uphold safety regulation standards.
Assistant Property Manager
MEB Management Services
Flagstaff, USA
2019.01 - 2022.01
- Oversaw leasing, rent collection, and maintenance for 117-300 residential units.
- Coordinated tenant requests and maintenance schedules to enhance property management efficiency.
- Assisted with lease administration and onboarding processes for new tenants.
- Developed strong relationships with tenants and owners to promote retention and satisfaction.
- Streamlined operational processes to boost efficiency and resident service levels.
Sales & Marketing / Community Relations Roles
Brookdale Northridge
Monrovia, California
2014.01 - 2017.01
- Directed sales and marketing initiatives for Assisted Living and Memory Care communities.
- Developed outreach programs, public relations campaigns, and events to enhance occupancy rates.
- Conducted tours and presentations to engage prospects and facilitate follow-ups.
- Built referral networks while managing partnerships with community organizations.
- Mentored staff in lead management techniques and event execution strategies.
- Executed daily responsibilities with accuracy and efficiency.
- Contributed innovative solutions to improve team performance and achieve outcomes.
- Collaborated effectively with diverse coworkers to address product and service-related issues.
Education
Business Communication
University of Phoenix
Tempe, AZSkills
- Vendor management
- Lease administration
- Tenant screening
- Regulatory compliance
- Customer relationship management
- Marketing strategy
- Process improvement
- Property maintenance
- Conflict resolution
- Effective communication
- Payment collection
- Grounds maintenance
- Preventive Maintenance
- Financial budgeting and reporting
- Fair housing mandates
- Landscaping and grounds maintenance
- Property management
Certification
Real Estate license in progress
Accomplishments
Nomination Top Community Manager 2022
Timeline
Property Manager
Sedona Elite Properties
2023.01 - 2025.09
Assistant Property Manager
MEB Management Services
2019.01 - 2022.01
Sales & Marketing / Community Relations Roles
Brookdale Northridge
2014.01 - 2017.01
Business Communication
University of Phoenix