Kristy Daniels
Five Below
Stockton,CA
7
years of professional experience
Dynamic retail professional with proven leadership at Five Below, excelling in customer service and team collaboration. Enhanced customer satisfaction through effective problem-solving and efficient cash handling. Recognized for implementing process improvements that boosted workflow efficiency, while mentoring new staff to elevate team performance and operational success.
Work History
Crew Member
11 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of sales floor to ensure optimal presentation of merchandise.
- Operated cash register efficiently, processing transactions accurately and handling customer payments.
- Collaborated with team members to restock inventory and manage product displays effectively.
Sales Associate
6 Years 4 Months- Provided exceptional customer service, resulting in increased customer satisfaction and loyalty.
- Assisted with inventory management, ensuring stock levels met demand and minimizing discrepancies.
- Trained new associates on store policies and procedures, enhancing team performance and efficiency.
- Executed visual merchandising strategies, maintaining appealing product displays to drive sales.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Interim Support Lead Part-time
11 Months- Led team in resolving customer issues, enhancing satisfaction and loyalty.
- Mentored new staff, fostering skill development and operational efficiency.
- Implemented process improvements that increased workflow efficiency across departments.
- Coordinated training sessions for employees on product knowledge and sales techniques.
Education
High School Diploma
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Problem-solving
Cash handling
Leadership qualities
Timeline
Crew Member
Five Below
09.2025 - CurrentRead More
Interim Support Lead Part-time
Five Below
11.2020 - 10.2021Read More
Sales Associate
Kohl's
08.2019 - 12.2025Read More
Bear Creek High School
High School Diploma
Read More