Kristy Daniels
Five Below
Stockton,CA
7
years of professional experience
Dynamic retail professional with proven leadership at Five Below, excelling in customer service and team collaboration. Enhanced customer satisfaction through effective problem-solving and efficient cash handling. Recognized for implementing process improvements that boosted workflow efficiency, while mentoring new staff to elevate team performance and operational success.
Work History
Crew Member
1 Year 1 Month- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of sales floor to ensure optimal presentation of merchandise.
- Operated cash register efficiently, processing transactions accurately and handling customer payments.
- Collaborated with team members to restock inventory and manage product displays effectively.
Sales Associate
6 Years 4 Months- Provided exceptional customer service, resulting in increased customer satisfaction and loyalty.
- Assisted with inventory management, ensuring stock levels met demand and minimizing discrepancies.
- Trained new associates on store policies and procedures, enhancing team performance and efficiency.
- Executed visual merchandising strategies, maintaining appealing product displays to drive sales.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Interim Support Lead Part-time
11 Months- Led team in resolving customer issues, enhancing satisfaction and loyalty.
- Mentored new staff, fostering skill development and operational efficiency.
- Implemented process improvements that increased workflow efficiency across departments.
- Coordinated training sessions for employees on product knowledge and sales techniques.
Education
High School Diploma
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Problem-solving
Cash handling
Leadership qualities
Timeline
Crew Member
Five Below
09.2025 - CurrentRead More
Interim Support Lead Part-time
Five Below
11.2020 - 10.2021Read More
Sales Associate
Kohl's
08.2019 - 12.2025Read More
Bear Creek High School
High School Diploma
Read More