Kryslyn Underwood
Lewisburg,KY
Summary
Proven sales expert with a track record of success at Newton Chevrolet, where I mastered negotiation and relationship building, leading to significant repeat business. Skilled in sales presentations and customer service, I consistently exceed targets by leveraging persuasive techniques and follow-up skills. Passionate about driving sales and fostering client loyalty.
Overview
5
5
years of professional experience
Work History
Car Salesperson
Newton Chevrolet
10.2023 - Current
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Delivered high-quality service by addressing customer concerns promptly and professionally.
Assistant Manager
Dollar Tree
01.2020 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Cashier
Rue 21
08.2020 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
GED - GED
Russellville JR/SR Highschool
Russellville, KY05.2022
Skills
- Strong negotiation
- Building rapport
- Sales Presentations
- Persuasion techniques
- Goal-Oriented
- Customer Service
- Relationship Building
- Follow-up skills
- Friendly and Enthusiastic
- Sales and Marketing
- Email and Telephone Etiquette
- Appointment Scheduling
Timeline
Car Salesperson
Newton Chevrolet
10.2023 - Current
Cashier
Rue 21
08.2020 - 10.2020
Assistant Manager
Dollar Tree
01.2020 - 10.2023
GED - GED
Russellville JR/SR Highschool