Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Krystal Collins

Los Angeles,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Property Manager

Step Up On Second
01.2023 - Current
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Maintained sufficient number of units market-ready for lease.

Housing Specialist

Step Up On Second
12.2021 - 12.2022
  • Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
  • Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
  • Explained rental and housing regulations to clients and helped each discover best options for housing.
  • Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
  • Managed caseloads efficiently, ensuring timely completion of required documentation and adherence to program requirements.
  • Collaborated with property managers to ensure smooth transitions for new tenants moving into their homes.
  • Provided ongoing support to clients by conducting regular follow-ups and monitoring progress towards self-sufficiency goals.
  • Negotiated with landlords and real estate agents to obtain vacant apartments for clients with histories of homelessness, mental illness and substance abuse, occupying over [Number] apartments by providing direct, hands-on support services.

Caregiver- Private

Bert Levy
10.2019 - 09.2021
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
  • Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Caregiver-private

Evelyn Roth
02.2018 - 08.2019
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.

Caregiver Attendant

Accredited Home Health
08.2012 - 01.2018
  • Improved patient comfort by providing compassionate and attentive care tailored to individual needs.
  • Enhanced family satisfaction by maintaining open lines of communication and addressing concerns promptly.
  • Ensured patient safety through diligent monitoring and adherence to care plans.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Facilitated smooth transitions between home, hospital, and other care settings by coordinating services and sharing information with relevant parties.

Education

High School Diploma -

Palisades Charter High School
Pacific Palisades, CA

Skills

  • Property Management
  • Property Inspections
  • Customer service-focused
  • Compliance Monitoring
  • Vendor Management
  • Eviction Procedures
  • Leasing and sales
  • Tenant relations
  • Exceptional oral and written communication skills

Certification

Tax credit Certification for Basic Compliance monitoring.



Certificate of Completion for

Homeless Services Case Management training.

Cohort 76

Timeline

Property Manager

Step Up On Second
01.2023 - Current

Housing Specialist

Step Up On Second
12.2021 - 12.2022

Caregiver- Private

Bert Levy
10.2019 - 09.2021

Caregiver-private

Evelyn Roth
02.2018 - 08.2019

Caregiver Attendant

Accredited Home Health
08.2012 - 01.2018

High School Diploma -

Palisades Charter High School

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Krystal Collins