Krystal M. Chambless
Killeen,TX
Summary
Results-driven professional with expertise in property management, sales, and customer service. Skilled in lease administration, resident relations, and operational efficiency. Proven track record in driving occupancy and revenue, managing teams, and delivering exceptional customer service. Strong communicator with a focus on compliance, financial accuracy, and resolving issues to enhance business growth.
Overview
9
9
years of professional experience
Work History
Assistant Property Manager
Capstone Real Estate Services
Killeen, TX
11.2024 - Current
- Supported the property manager with lease renewals, annual budgeting, and resident relations; served as acting manager to maintain seamless property operations.
- Supervised on-site staff and vendors, scheduled unit turnarounds, and performed inspections to ensure readiness and compliance with company standards.
- Handled maintenance requests, followed up with residents post-service, and fulfilled on-call responsibilities to maintain high satisfaction levels.
- Managed rent and deposit collections, posted payments, addressed delinquencies, initiated eviction processes, and coordinated with collection agencies.
- Compiled and submitted reports, including vacancy, move-out, traffic, and weekly activity summaries; audited lease files for accuracy.
- Drove leasing performance by generating leads, conducting tours, screening applicants, processing applications, and executing leases.
- Cultivated referral partnerships with local employers, locators, and residents; conducted market surveys to stay competitive within the local rental market.
Leasing Consultant
Asset Living
Killeen, TX
07.2024 - 11.2025
- Conducted property tours for prospective residents, showcasing available units and community features to drive lease conversions and support occupancy goals.
- Processed applications, leases, and renewals with accuracy and ensured compliance with fair housing laws and company policies.
- Performed regular property and unit inspections to maintain readiness and curb appeal.
- Assisted with resident retention through renewals, issue resolution, and support for community events and marketing initiatives.
- Monitored local market trends through regular competitor analysis and comp shopping.
- Coordinated with maintenance teams on unit turns, work orders, and maintaining overall property standards.
- Managed administrative duties including rent collection, invoice processing, and file organization.
Sales Consultant / Marketing Assistant
Supplement Warehouse
Killeen, TX
05.2021 - 05.2024
- Delivered personalized customer experiences by building strong relationships and offering tailored product recommendations, resulting in increased customer loyalty and repeat business.
- Drove revenue growth by promoting new product launches and applying expert product knowledge to identify customer needs and upsell effectively.
- Supported brand visibility and engagement through online and in-store marketing initiatives, merchandising, and promotional events to enhance the customer experience, and boost foot traffic.
Assistant Manager
Hanna Andersson
Cleveland, USA
05.2018 - 07.2019
- Provided exceptional customer service while building strong relationships to encourage repeat business.
- Increased sales by promoting new products and leveraging in-depth product knowledge.
- Supervised and supported store associates during shifts, ensuring smooth daily operations.
- Maintained visual merchandising standards, and accurately processed point-of-sale transactions.
- Resolved customer concerns with a focus on satisfaction and retention.
Assistant Store Manager
AGACI and Oshoes
Killeen, USA
03.2017 - 03.2018
- Managed store operations, including opening/closing procedures and cash handling responsibilities.
- Recruited, trained, and developed team members to foster a high-performance sales culture.
- Collaborated with the district manager to strengthen brand presence, and exceed sales goals.
- Executed floor sets and visual merchandising strategies to maximize in-store engagement.
- Handled escalated customer issues, and facilitated team communication to maintain service excellence.
Education
High School Diploma -
Ellison High School
Killeen, Texas05.2008
Skills
- Property management
- Customer relations
- Effective marketing execution
- Team leadership
- Financial reporting and collections
- Conflict resolution
- Administrative task management
Timeline
Assistant Property Manager
Capstone Real Estate Services
11.2024 - Current
Leasing Consultant
Asset Living
07.2024 - 11.2025
Sales Consultant / Marketing Assistant
Supplement Warehouse
05.2021 - 05.2024
Assistant Manager
Hanna Andersson
05.2018 - 07.2019
Assistant Store Manager
AGACI and Oshoes
03.2017 - 03.2018
High School Diploma -
Ellison High School
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