Krystal Perez
Manchester Memorial Hospital
Manchester,CT
2
Languages
2
years of professional experience
Skilled in providing efficient and compassionate patient service, with a background in patient access associate roles. Experienced in managing patient registration and verifying insurance coverage. Strengths include ability to handle high-stress situations, excellent interpersonal skills, and proficient use of medical software.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Work History
Patient Access Associate
2 Years- Greeted patients and visitors, providing friendly assistance upon arrival.
- Applied HIPAA privacy and security regulations while handling patient information.
- Verified demographics and insurance information to register patients in computer system.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Assembled registration paperwork and placed identification bands on patient.
- Resolved any issues that arose during registration process in a timely manner.
- Assisted with registration of new patients and updating existing patient records.
- Answered telephone calls promptly, routing them to appropriate personnel as necessary.
Education
Skills
Insurance verification
Patient registration
HIPAA compliance
Data entry
Patient confidentiality
Information collection
Patient identity verification
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Patient Access Associate
Manchester Memorial Hospital
08.2024 - CurrentRead More
Auburndale High School
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