Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Server
Texas Roadhouse Restaurant
Reno, NV
02.2020 - Current
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Manager
Pizza Inn Restaurant
Selma, NC
05.2018 - 11.2021
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Onboarded new employees with training and new hire documentation.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Developed and maintained relationships with customers and suppliers through account development.
Improved safety procedures to create safe working conditions for workers.
Caregiver, Special Needs
Comfort Keepers Home Care
Port Huron, MI
09.2012 - 09.2017
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Assisted patients with self-administered medications.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Transported individuals to events and activities, medical appointments, and shopping trips.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Animal Caretaker
Summer Winds
Brown City, MI
06.2012 - 07.2017
Fed and watered animals to provide necessary nutrients and keep pets healthy.
Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Kept animals clean and free of contaminants to promote optimal health.
Provided enrichment activities to improve physical and psychological well-being of pets and prevent boredom.
Maintained equipment and facility to keep animal care environment and tools in good working order.
Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
Documented observations of animal behavior and physical condition to track health and progress.
Kept cages, kennels, play yards, and grooming areas neat and clean.
Followed pet care instructions for dietary needs and medication regimens.