Krystena Figueroa
Appleton,WI
Summary
Ambitious individual equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous pr with outstanding communication skills and telephone etiquette. Committed to contributing to company growth. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Friendly and dedicated to providing exceptional service to clients through delivery of beauty services.
Overview
1
1
year of professional experience
Work History
Receptionist
Cost Cutters
Appleton, WI
05.2024 - Current
- Greeted customers and provided exceptional customer service.
- Processed payments for services rendered.
- Resolved customer complaints in a professional manner while maintaining composure under pressure.
- Provided information about services, products and prices to customers.
- Booked appointments to allow sufficient time for requested services.
Server
Victora's Italian Resturant
Appleton, WI
08.2023 - Current
- Delivered food orders promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Operated POS terminals to input orders, split bills and calculate totals.
Assistant
Action Painting and Epoxy
Appleton, WI
04.2023 - 08.2023
- Scheduled meetings, appointments and travel arrangements for staff members.
- Developed positive relationships with internal customers through effective communication techniques.
- Maintained positive working relationship with fellow staff and management.
- Operated power washers to prepare surfaces for painting jobs.
- Checked that all equipment is functioning correctly before starting any project.
- Mixed, applied, and spread epoxy coating material on floors according to specifications.
Education
Associate of Arts - Cosmetology
Fox Valley Technical College
Appleton, WI08-2023
Associate of Arts - General Studies
Northeast Wisconsin Technical College
Green Bay, WI08-2013
Skills
- Scheduling
- Office Management
- Project Coordination
- Verbal and written communication
- Scheduling appointments
- Creative Thinking
- Active Listening
- Trend Monitoring
- Relationship Building
- Teamwork and Collaboration
- Attention to Detail
- Hair Styling
- Color Corrections
- Quick Learner
Affiliations
- Volunteer work at the local Sober Club and various activities
- On a Softball team
Timeline
Receptionist
Cost Cutters
05.2024 - Current
Server
Victora's Italian Resturant
08.2023 - Current
Assistant
Action Painting and Epoxy
04.2023 - 08.2023
Associate of Arts - Cosmetology
Fox Valley Technical College
Associate of Arts - General Studies
Northeast Wisconsin Technical College
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