KrystiAnn Farias
Chowchilla,CA
Summary
Dynamic Back Office Lead Medical Assistant at Merced Dermatology, skilled in electronic health records management and team leadership. Enhanced patient satisfaction and streamlined workflows. Proven ability to train staff and implement efficient procedures, consistently meeting operational targets while ensuring high-quality patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Back Office Lead Medical Assistant
Merced Dermatology and Skin Cancer
Merced
04.2023 - Current
- Supervised daily operations of medical assistance team, ensuring compliance with clinic protocols.
- Trained and mentored new staff on electronic health record (EHR) systems for enhanced patient data management.
- Coordinated appointment scheduling and patient follow-ups to optimize workflow efficiency.
- Developed and implemented standardized procedures for patient intake and documentation processes.
- Led initiatives to enhance patient satisfaction through improved service delivery methods.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Audited samples and refrigerated medications to verify freshness and remove any expired packages.
- Assisted physicians with surgical procedures such as biopsies, excisions and mohs surgery.
Medical Assistant
Golden State Dermatology
Merced, CA
04.2022 - 04.2023
- Assisted in patient intake, ensuring accurate documentation and efficient workflow
- Managed appointment scheduling, optimizing provider availability and patient flow
- Performed clinical tasks including vital signs measurement and patient preparation for examinations
- Educated patients on skincare routines and post-treatment care instructions
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Retail Sales Associate
Target
Mountain View, CA
10.2018 - 11.2021
- Supervised daily operations of medical assistance team, ensuring compliance with clinic protocols.
- Trained and mentored new staff on electronic health record (EHR) systems for enhanced patient data management.
- Coordinated appointment scheduling and patient follow-ups to optimize workflow efficiency.
- Developed and implemented standardized procedures for patient intake and documentation processes.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Audited samples and refrigerated medications to verify freshness and remove any expired packages.
- Assisted physicians with minor surgical procedures such as biopsies and mohs surgery.
Education
Biology
Merced College
Merced, CAMedical Assiting
Carrington College
San Jose, CA09.2021
Skills
- Team leadership
- Electronic health records management
- Medical terminology proficiency
- Customer service
- Direct patient care
- Reliable team player
- Clinical documentation
Certification
BLS Certified
Timeline
Back Office Lead Medical Assistant
Merced Dermatology and Skin Cancer
04.2023 - Current
Medical Assistant
Golden State Dermatology
04.2022 - 04.2023
Retail Sales Associate
Target
10.2018 - 11.2021
Biology
Merced College
Medical Assiting
Carrington College