Summary
Overview
Work History
Education
Skills
Timeline
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Kyair Mangun

Chicago,IL

Summary

Dynamic Guest Service Representative with a proven track record at Chicago White Sox Stadium, excelling in customer service and guest accommodations. Recognized for adaptability and attention to detail, ensuring exceptional guest experiences while maintaining safety and cleanliness. Skilled in emergency response and effective communication, fostering teamwork in high-pressure environments.

Overview

2
2
years of professional experience

Work History

Guest Service Representative

Chicago White Sox Stadium Rate Field
03.2023 - 11.2024
  • Greeted guests with a smile, maintained a positive and friendly and professional demeanor while guest entering and existing the staduim.
  • Assisted guests with finding their seats, restrooms, concessions,and other areas within the ball park.
  • Offered guests with disabilities wheelchair escorts and other accommodations as needed.
  • Addressed any issues that may arise and notified supervisors when necessary.
  • Maintained a professional and positive attitude while interacting with guests and coworker in a friendly and respectful manner.
  • Operate ticket scanners, assisted with crowd control and ensured guests have the proper credentials
  • Enforced stadium policies, monitored areas for potential hazards and assisted with any concerns.
  • Ensured the cleanliness of assigned areas, including restroom, seating areas and concourses.


Education

High School Diploma -

Hyde Park High School
Chicago, IL
06-2025

Skills

  • Customer service
  • Guest accommodations
  • Adaptability and flexibility
  • Detail-oriented
  • Food and beverage area setup
  • Emergency response
  • Verbal and written communication
  • Cash handling experience
  • Guest experiences
  • Teamwork and collaboration

Timeline

Guest Service Representative

Chicago White Sox Stadium Rate Field
03.2023 - 11.2024

High School Diploma -

Hyde Park High School

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