Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyeanjah Rolle

Miami Gardens,FL

Summary

Dynamic and dedicated professional with a proven track record at Tropical Smoothie Cafe, excelling in customer service and teamwork. Adept at multitasking and organization, I consistently enhanced customer satisfaction while managing high-pressure situations. Skilled in cash handling and maintaining accurate records, I thrive in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Crew Member

Tropical Smoothie Cafe
01.2024 - Current
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Receptionist

Lewa Brows
06.2024 - 04.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.

Host

SoulFly
05.2023 - 06.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

Associate Of Arts And Sciences - Criminal Justice

Miami Dade College
Miami, FL
04.2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management

Timeline

Receptionist

Lewa Brows
06.2024 - 04.2025

Crew Member

Tropical Smoothie Cafe
01.2024 - Current

Host

SoulFly
05.2023 - 06.2024

Associate Of Arts And Sciences - Criminal Justice

Miami Dade College

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Kyeanjah Rolle