- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Reading
- Hiking
- Running
- Fashion and Style
- Volunteer Work
Kyla Castaneda
37184 Stardust Way Murrieta,CA
Summary
Dynamic and dedicated professional with experience at Jersey Mike's Subs, excelling in customer service and teamwork. Proven ability to manage high-pressure situations while maintaining quality and efficiency. Skilled in cash handling and safe food practices, consistently enhancing customer satisfaction through clear communication and effective multitasking. Developed strong teamwork skills in fast-paced and customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
1
1
year of professional experience
Work History
Crew Member
Jersey Mike's Subs
03.2024 - Current
- Worked front counter, front line and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Host
Guadalajara Mexican Restaurant
05.2024 - 02.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Volunteer
Loma Linda University Health Care
05.2025 - Current
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Restocked medical supplies and consumables to prepare procedure rooms.
- Reported patient requests, concerns, and other observations to staff.
- Provided emotional support to patients and families during difficult medical situations, fostering a sense of comfort and understanding.
- Transported patients and helped with discharge procedures.
Education
High School Diploma -
Vista Murrieta High School
Murrieta, CA05-2024
No Degree - Nursing
Mt. San Jacinto College
San Jacinto, CA06-2028
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Customer engagement
- Safe food handling
- Cleaning and sanitizing
Interests
Timeline
Volunteer
Loma Linda University Health Care
05.2025 - Current
Host
Guadalajara Mexican Restaurant
05.2024 - 02.2025
Crew Member
Jersey Mike's Subs
03.2024 - Current
High School Diploma -
Vista Murrieta High School
No Degree - Nursing
Mt. San Jacinto College
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