Kyle LaGrasse
Summary
Dynamic professional with a proven track record at T-Mobile, excelling in customer service and problem-solving. Leveraging strong communication and teamwork skills, I consistently exceeded performance targets while utilizing cross-platform proficiency and attention to detail. Committed to enhancing customer satisfaction through tailored solutions and effective collaboration.
Overview
2
2
years of professional experience
Work History
Mobile Expert
T-Mobile
09.2024 - Current
- Delivered exceptional customer service by effectively communicating technical product knowledge, enhancing customer satisfaction and loyalty.
- Analyzed customer needs and provided tailored solutions, demonstrating problem-solving skills in a dynamic environment.
- Collaborated within a sales team to consistently exceed performance targets, highlighting teamwork and adaptability.
Retail Sales Associate
Dick's Sporting Goods, Inc
03.2023 - 01.2025
- Assisted customers by providing knowledgeable recommendations and solutions, enhancing customer experience and satisfaction.
- Managed inventory and organized merchandise displays, demonstrating attention to detail and organizational skills.
- Collaborated with team members to meet and exceed sales goals, emphasizing strong communication and teamwork abilities.
Education
In Progress - Civil Engineering
Clovis Community College
Fresno, CA05-2028
High School Diploma -
Clovis East High School
Clovis, CA06-2022
Skills
- Cross-platform proficiency
- Accessibility standards compliance
- AutoCAD
- Microsoft Excel
- MATLAB
- Communication and Teamwork
- Time Management
- Adaptability
- Attention to Detail and Accuracy
Timeline
Mobile Expert
T-Mobile
09.2024 - Current
Retail Sales Associate
Dick's Sporting Goods, Inc
03.2023 - 01.2025
In Progress - Civil Engineering
Clovis Community College
High School Diploma -
Clovis East High School
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