Summary
Overview
Work History
Education
Skills
Timeline
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Kyle Smedberg

Restaurant Owner/Operator
Baltimore,MD

Summary

Accomplished Restaurant Owner/Operator with a proven track record at Ampersea Restaurant, enhancing operational efficiency and elevating food presentation standards. Expert in team building and financial management, significantly improving stakeholder satisfaction. Skilled in menu development and implementing high-quality food safety protocols, ensuring top-notch service and compliance.

Overview

12
12
years of professional experience

Work History

Restaurant Owner/Operator

Ampersea Restaurant, Mission Driven Dining LLC
Baltimore, MD
09.2016 - Current
  • Managed financial aspects of the business including budgeting, forecasting. Increased revenue 60% since 2016.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Maintained industry standard COGS for higher end restaurant (28% FC).
  • Implemented high-quality food safety protocols to ensure the health and well-being of patrons and maintain compliance with regulations.

Restaurant Manager

Blue Agave Restaurant
05.2015 - 09.2016
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.

Assistant General Manager

Baroak, Loews Hotels
11.2013 - 05.2014


  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.

Beverage Manager

Maryland Live Casino
09.2012 - 11.2013
  • Resolved customer complaints involving food or beverage quality and service.
  • Managed bar and wait staff and directed hiring program.
  • Maintained highest standards for beverage quality and service.
  • Managed all day-to-day operations within budgeted guidelines.

Education

Associate of Arts - Business

Atlantic Cape Community College
Mays Landing, NJ
05.2001 -

Skills

Food presentation

Menu development

Operational Efficiency

Team building

Timeline

Restaurant Owner/Operator

Ampersea Restaurant, Mission Driven Dining LLC
09.2016 - Current

Restaurant Manager

Blue Agave Restaurant
05.2015 - 09.2016

Assistant General Manager

Baroak, Loews Hotels
11.2013 - 05.2014

Beverage Manager

Maryland Live Casino
09.2012 - 11.2013

Associate of Arts - Business

Atlantic Cape Community College
05.2001 -

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Kyle SmedbergRestaurant Owner/Operator