Associate Manager
Sonic
225 W Main St Farmington, AR 72730 United States
03.2019 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Collaborated closely with other management on strategic planning efforts, aligning goals to overarching company objectives.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Trained new hires, contributing to their growth and skill development.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Assisted with hiring, training and mentoring new staff members.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.