Summary
Work History
Education
Skills
Timeline
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Kyle Zappia

San Bernardino,CA

Summary

Proactive and efficient Crew Member with a proven track record at Firehouse Subs, excelling in customer service and teamwork. Demonstrated exceptional ability in handling high-volume orders with precision, significantly enhancing customer satisfaction. Skilled in cash handling and safe food preparation, contributing to a clean and welcoming dining environment.

Work History

Crew Member

Firehouse Subs
Lubbock, TX
01.2024 - 05.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Became familiar with products to answer questions and make recommendations.
  • Prepared products following restaurant, health, and safety standards and procedures.

Education

High School Diploma - General Studies

Asa Charter School
San Bernardino, CA

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Taking Orders
  • Customer Engagement
  • Cleaning
  • Cash Handling
  • Safe Food Handling

Timeline

Crew Member

Firehouse Subs
01.2024 - 05.2024

High School Diploma - General Studies

Asa Charter School
Kyle Zappia