Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylee Conrad

Auburndale,FL

Summary

Versatile team member offering over two years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

2
2
years of professional experience

Work History

Merchandise Associate

Auburndale Speedway
08.2023 - Current
  • Monitored and replenished display inventory and restructured according to available stock.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
  • Greeted, serviced, and thanked all customers.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Transported merchandise to sales floor and restocked shelves, racks and bins.

Book Seller

Books-A-Million
10.2023 - 06.2025
  • Provided exceptional customer service, assisting patrons with book selections and inquiries.
  • Managed inventory levels, ensuring accurate stock counts and timely replenishment of merchandise.
  • Collaborated with team members to streamline checkout processes, reducing wait times for customers.
  • Resolved customer complaints effectively, enhancing overall satisfaction and loyalty to the store brand.
  • Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
  • Maximized store efficiency by cross-training in multiple departments, allowing for seamless shift coverage and reduced downtime.
  • Improved overall store appearance through regular cleaning tasks and attention to detail, contributing to a positive shopping experience for customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

Auburndale Senior High School
Auburndale, FL

Skills

  • Retail experience
  • Store organization
  • Cash management
  • In-person and over the phone customer service
  • Visual merchandising
  • Cleaning procedures
  • POS software
  • Store recovery
  • Merchandise lookup

Timeline

Book Seller

Books-A-Million
10.2023 - 06.2025

Merchandise Associate

Auburndale Speedway
08.2023 - Current

Auburndale Senior High School

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