Kylee Jakabosky
McPherson,KS
Summary
Detail-oriented professional with over 9 years of experience in clerical support. Known for strong multitasking abilities and commitment to accuracy, contributing to increased customer satisfaction and improved operational workflows. Responsible, punctual and productive professional when working in a team setting or little to no supervision.
Overview
17
17
years of professional experience
Work History
Clerk
Grain Craft
04.2016 - Current
- Coordinated inbound and outbound shipments to ensure timely delivery.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Input data into spreadsheets and databases.
- Maintained up-to-date employee records to assist in human resources planning.
- Collaborated with team members to streamline workflow, enhancing overall productivity.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Provided quality clerical support through data entry, document management, email correspondence.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Processed weekly payroll for staff, ensuring timely and accurate salary distribution.
- Assisted employees with benefits enrollment, ensuring accuracy of information and timely processing of forms.
- Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
- Managed benefits enrollment by answering questions and aiding employees with login details.
Clerk
Butterfield Construction
03.2015 - 04.2016
- Managed inventory levels
- Oversaw daily clerical tasks, ensuring timely documentation and reporting of inventory data.
Hairdresser
All Tangled Up Hair Salon
03.2013 - 03.2015
- Provided exceptional hair cutting and styling services to diverse clientele.
- Developed personalized hairstyle recommendations based on client preferences and face shape.
- Maintained cleanliness and organization of salon tools and workstations.
- Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
- Trained junior staff on advanced cutting techniques and customer service best practices.
- Attended industry seminars and workshops to stay current on the latest trends and techniques in hairstyling.
Debt Collector Agent
GC Services Call Center
01.2009 - 01.2011
- Managed high-volume inbound and outbound calls to facilitate debt recovery.
- Negotiated payment plans with clients to improve collection rates.
- Documented account statuses and interactions in CRM systems for compliance reporting.
- Analyzed account histories to identify trends and optimize collection strategies.
- Demonstrated adaptability by working effectively under pressure while managing a large portfolio of delinquent accounts.
Education
Trade -
Sidney's Hairdressing Collage
Hutchinson, KS01-2013
Moundridge High School
Moundridge, KS05-2008
Skills
- Customer satisfaction
- Telephone etiquette
- Data entry
- Multitasking and organization
- Accuracy and attention to detail
- Time management
- Independent worker
- Teamwork and collaboration
Timeline
Clerk
Grain Craft
04.2016 - Current
Clerk
Butterfield Construction
03.2015 - 04.2016
Hairdresser
All Tangled Up Hair Salon
03.2013 - 03.2015
Debt Collector Agent
GC Services Call Center
01.2009 - 01.2011
Trade -
Sidney's Hairdressing Collage
Moundridge High School