Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylee Wilburn

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hoping to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Server

Texas Roadhouse
12.2022 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Cultivated warm relationships with regular customers.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Receptionist

Anderson Creek Realty
01.2020 - 12.2022
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors a positive first impression.

Education

High School Diploma -

Overhills High School
Spring Lake, NC
06.2022

Skills

  • Hospitality Service Expertise
  • Organizational Skills
  • Interpersonal Skills
  • Team Collaboration
  • Adaptable and Flexible
  • Reliable

Timeline

Server

Texas Roadhouse
12.2022 - Current

Receptionist

Anderson Creek Realty
01.2020 - 12.2022

High School Diploma -

Overhills High School
Kylee Wilburn