Kyli Ervin
Missouri City,TX
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
2
2
years of professional experience
Work History
Hostess/Server
Pappadeaux
Stafford, TX
06.2022 - 08.2024
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Education
Bachelor of Science - Nursing
Prairie View A&M University
Prairie View, TX12-2026
High School Diploma -
Dulles High School
Sugar Land, TX05-2022
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Flexible and Adaptable
Accomplishments
- Dean's Honor Roll List Fall 2022 (3.0-3.5 GPA)
- Honor roll list Spring 2023 (3.5-4.0 GPA)
- Honor Roll list Fall 2023 (3.5-4.0 GPA)
- Regent Merit Scholarship recipient Fall 2022
- Regent Merit Scholarship recipient Spring 2023
- Regent Merit Scholarship recipient Fall 2023
- Regent Merit Scholarship recipient Spring 2024
- Regent Merit Scholarship recipient Fall 2024
Timeline
Hostess/Server
Pappadeaux
06.2022 - 08.2024
Bachelor of Science - Nursing
Prairie View A&M University
High School Diploma -
Dulles High School
Similar Profiles
Marion JamisonMarion Jamison
Barback at PappadeauxBarback at Pappadeaux
SARA ELIZABETH RODRIGUEZ AVILASARA ELIZABETH RODRIGUEZ AVILA
Server at PappadeauxServer at Pappadeaux
Lidiya AbaiLidiya Abai
Server at PappadeauxServer at Pappadeaux
Joshi PulimoottilJoshi Pulimoottil
Marketing Executive B2B Sales at Crush City InnovationsMarketing Executive B2B Sales at Crush City Innovations
Monica Francis RiversMonica Francis Rivers
Virtual Call Center Customer Service Representative at Independence Blue Cross, LLCVirtual Call Center Customer Service Representative at Independence Blue Cross, LLC