Kylie Davis
165 Ayers Rd.,NC
Summary
Dedicated Patient Service Specialist with experience at Scotland Health, skilled in enhancing patient care through effective communication and teamwork. Proven ability to manage appointment scheduling and ensure HIPAA compliance.
Offering strong foundation of empathy and commitment to patient care, eager to learn and grow in healthcare setting. Brings understanding of patient care guidelines and basic healthcare procedures. Ready to use and develop patient care and clinical assistance skills in Desired Position role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Service Specialist
Scotland Health
Laurinburg, NC
11.2024 - Current
- Managed patient appointment scheduling and confirmed insurance eligibility.
- Assisted patients with registration and directed them to appropriate services.
- Ensured HIPAA compliance by maintaining strict confidentiality of patient information while handling sensitive documents.
- Collaborated with multidisciplinary teams to improve patient care delivery processes.
- Facilitated communication between patients and healthcare providers to streamline care.
- Assisted patients with appointment scheduling and registration processes.
CNA
Woodhaven Nursing Center
Lumberton, NC
04.2024 - 09.2024
- Provided emotional support to residents, fostering a positive living environment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
CNA
Carrolton of Lumberton
Lumberton, NC
09.2022 - 02.2024
- Monitored vital signs, documenting changes to ensure comprehensive health assessments.
- Communicated effectively with healthcare team to report patient conditions and needs.
- Assisted patients with daily living activities, promoting independence and dignity.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Medication Aide
Carrolton of Lumberton
Lumberton, NC
09.2022 - 02.2024
- Administered medications accurately and timely to residents in compliance with care plans.
- Monitored residents' health status, reporting changes to nursing staff for timely interventions.
- Maintained accurate records of medication administration, ensuring compliance with regulatory standards.
Education
No Degree - Practical Nursing
Richmond Community College
Hamlet, NCHigh School Diploma -
Purnell Swett High School
Maxton, NC06.2022
Skills
- Professionalism and ethics
- Team collaboration
- Verbal and written communication
- Communicating to patients and families
- Data collection
- Documenting and recording information
- Sterilization procedures
Certification
CNA
BLS
Medication Aide
Timeline
Patient Service Specialist
Scotland Health
11.2024 - Current
CNA
Woodhaven Nursing Center
04.2024 - 09.2024
CNA
Carrolton of Lumberton
09.2022 - 02.2024
Medication Aide
Carrolton of Lumberton
09.2022 - 02.2024
No Degree - Practical Nursing
Richmond Community College
High School Diploma -
Purnell Swett High School