Kylie Fleming
Summary
Motivated health sciences student with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Qimura Sushi & Ramen
10.2019 - 09.2020
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Used cash registers and credit card machines to cash out customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Answered customers' questions, recommended items, and recorded order information.
Shadowing Student
Santa Rosa Memorial Hospital
12.2019 - 02.2020
- Shadowed and worked with a mentor in the NICU and Pediatrics Floor
- Observed nurse's job actions.
- Took extensive notes to document lessons and further solidify learning objectives.
Hostess
Montage Healdsburg
11.2022 - 06.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Server
Pizzando
09.2020 - Current
- Met guests' needs by delivering meals and snacks and retrieving additional items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Answered customers' questions, recommended items and recorded order information.
- Pool service and room service
Education
Diploma -
Windsor High School
Windsor, CACertified Nursing Assistant -
Santa Rosa Junior College
Santa Rosa, CAAssociate of Arts - Social And Behavioral Sciences
Santa Rosa Junior College
Santa Rosa, CAMedical Assisting
Santa Rosa Junior College
Santa Rosa, CA08.2024
Radiologic Technology
Santa Rosa Junior College
Santa Rosa, CASkills
- Menu memorization
- Wine service
- Stocking and replenishing
- High-volume dining
- Cash Handling
- Flexible and Adaptable
- Multitasking Abilities
- Glassware Polishing
- Guest Inquiries
Certification
- Certified Food Handler
- RBS Certified
- CPR Certified
- Certified Nursing Assistant
Timeline
Hostess
Montage Healdsburg
11.2022 - 06.2023
Server
Pizzando
09.2020 - Current
Shadowing Student
Santa Rosa Memorial Hospital
12.2019 - 02.2020
Server
Qimura Sushi & Ramen
10.2019 - 09.2020
Diploma -
Windsor High School
Certified Nursing Assistant -
Santa Rosa Junior College
Associate of Arts - Social And Behavioral Sciences
Santa Rosa Junior College
Medical Assisting
Santa Rosa Junior College
Radiologic Technology
Santa Rosa Junior College
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