Crew Member
AMC Theatres
Overland Park, KS
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Kylie Gilmore
Peculiar,MO
Summary
Accomplished customer service professional with proven multitasking capabilities at AMC Theatres. Acknowledged for boosting customer engagement and sustaining high-quality service. Skilled in resolving issues and collaborating with teams, consistently achieving exceptional service outcomes in demanding situations. Committed to enhancing customer relationships and satisfaction.
Work History
Crew Member
Chipotle
Belton, MO
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
Cashier
HyVee Foods
Belton, MO
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Customer Service Representative
HyVee Foods
Belton, MO
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Cook
AMC Theatres
Overland Park, KS
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Fashion Design
Johnson County Community College
Overland Park, KSBlue Valley North
Overland Park, KS2035
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Attention to detail
- Customer engagement
- Self-discipline
Timeline
Crew Member
AMC Theatres
Crew Member
Chipotle
Cashier
HyVee Foods
Customer Service Representative
HyVee Foods
Cook
AMC Theatres
Fashion Design
Johnson County Community College
Blue Valley North