Kylie Romano
Toffee to Go
Tampa,FL
1
Certification
3
years of professional experience
Highly motivated and enthusiastic individual with a strong background in leadership and building meaningful relationships. Known for creating a welcoming and memorable experience for others and dedicated to going the extra mile to achieve top quality service. Thrives in environments that value teamwork, professionalism, and high standards. Dedicated to continuous improvement, thoughtful hospitality, and contributing positively to a company that takes pride in delivering an outstanding experience to every guest.
Work History
Server
8 Months- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Efficiently took orders of multiple customers at a time, processed payments, and managed customer inquiries in a fast-paced environment.
- Maintained cleanliness and organization of dining area to uphold health and safety regulations.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained high standards of corporate practices and values through customer service.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Coach
1 Year 1 Month- Built strong relationships with over 100 athletes by remembering individual details, needs, and preferences while providing consistent, personalized support.
- Managed multiple athletes and responsibilities at once while staying organized, attentive, and detail-oriented.
- Maintained a positive and encouraging attitude during challenging and frustrating practices, helping create a welcoming and supportive environment for athletes.
- Listened carefully to concerns of families, athletes, and coaches and responded with patience and professionalism to help resolve problems effectively.
- Maintained clean, organized, and safe facilities by consistently taking responsibility for equipment, work areas, and overall presentation.
Pet Sitter
2 Years- Demonstrated trustworthiness and professionalism while working independently in clients’ homes and caring for their personal belongings and pets.
- Managed multiple pets at once while staying organized and attentive to important details regarding pet care.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Adapted quickly to different households, schedules, and pet personalities while consistently providing friendly and dependable service.
- Communicated clearly with clients by providing timely updates, answering questions, and addressing concerns with patience and professionalism.
Education
High School Diploma
- Honors Graduate
- Captain of schools rowing team
- Florida Academic Scholars Scholarship Recipient
- Completed and excelled in multiple college level classes
Skills
Menu knowledge
Exceptional customer service
Guest engagement
Fast-paced service
Cash management
Dining area maintenance
Attention to detail
Sales techniques
Performance improvement
Strong work ethic
Positive and enthusiastic attitude
Order accuracy
Certification
- Servesafe food handler
- CPR
- Adobe Photoshop and Indesign
Interests
Baking
Customer service
Gym training
Acquiring knowledge
Timeline
Server
Toffee to Go
01.2026 - 09.2026Read More
Coach
Plant High Rowing Association
06.2025 - 07.2026Read More
Pet Sitter
Madi's Pet Sitting
01.2024 - 01.2026Read More
Plant Highschool
High School Diploma
Read More