Kyra Bizzell
Upper Marlboro,MD
Summary
I’ve excelled team leadership including while being in a crew member position. I have proven my ability to enhance customer satisfaction through effective problem-solving and clear communication. Skilled in cash handling and maintaining safety standards, consistently achieving operational excellence in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Crew Member
Wendy's
Upper Marlboro, MD
08.2023 - Current
- Provided exceptional customer service by promptly addressing inquiries and resolving issues.
- Operated kitchen equipment efficiently to prepare food items according to company standards.
- Maintained cleanliness of dining and kitchen areas, ensuring compliance with health regulations.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
Crew Member
Popeyes
Upper Marlboro, MD
10.2024 - 05.2025
- Assisted in training new crew members on operational procedures and customer service techniques.
- Monitored inventory levels, reporting shortages to management for timely replenishment.
- Implemented best practices for food safety, contributing to a safe dining environment for guests.
- Adapted quickly to changing tasks in a fast-paced environment while maintaining quality standards.
- Taking orders while providing great customer service and making suggestions to upsell.
Shift Leader
Wendy’s
Upper Marlboro, MD
08.2023 - Current
- Supervised team members to ensure adherence to operational standards and customer service excellence.
- Trained new employees on procedures, safety protocols, and customer interaction techniques.
- Managed inventory levels, restocked supplies, and minimized waste through effective tracking.
- Resolved customer complaints promptly, enhancing overall satisfaction and retention rates.
- Monitored food safety practices to comply with health regulations and maintain high-quality standards.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responsible for money management including safe counts, deposits, and bank distribution.
Sales Associate
Trendsetter
Upper Marlboro, MD
10.2025 - 11.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkouts.
- Maintained store presentation standards through effective merchandising and inventory management.
- Collaborated with team members to address customer needs and resolve issues promptly.
Team Member
Five Guys
Capitol Heights, MD
03.2025 - 07.2025
- Prepared food items according to established recipes and quality standards.
- Maintained cleanliness of workstations and dining areas to ensure a safe environment.
- Assisted in training new team members on operational procedures and customer service standards.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
Education
High School Diploma -
Largo Highschool
Upper Marlboro, MD03.2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Attention to detail
- Customer engagement
- Taking orders
- Flexible schedule
- Safety awareness
- Integrity and honesty
- Leadership qualities
- Crew leadership
Timeline
Sales Associate
Trendsetter
10.2025 - 11.2025
Team Member
Five Guys
03.2025 - 07.2025
Crew Member
Popeyes
10.2024 - 05.2025
Crew Member
Wendy's
08.2023 - Current
Shift Leader
Wendy’s
08.2023 - Current
High School Diploma -
Largo Highschool