Kyra Hall
Lehigh Acres,FL
Summary
Reliable and growth-oriented professional with 5 years of experience delivering excellent customer service in a fast-paced work environment. Skilled in communication, organization, multitasking, problem-solving, and teamwork, with strong computer abilities and a professional work ethic. Known for being dependable, adaptable, and quick to learn new systems and responsibilities. Currently pursuing a realtor license and seeking a new opportunity in a professional setting with room for advancement.
Overview
4
4
years of professional experience
Work History
Crew Member
Dunkin' Donuts
12.2022 - Current
- Assisted in training new crew members on operational procedures and best practices for efficiency.
- Monitored inventory levels, restocked supplies as needed to prevent shortages during peak hours.
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, adhering to safety and quality standards consistently.
- Implemented process improvements that streamlined workflow, reducing wait times for customers.
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, ensuring balanced cash flow at end of shifts.
- Assisted in training new staff on operational procedures and customer interaction techniques.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Barataria South Secondary School
Third Avenue Extension, Barataria, San Juan09-2021
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Attention to detail
- Customer engagement
- Self-discipline
- Leadership qualities
- Learning agility
- Computer skills
- Professionalism and etiquette
- Research
Timeline
Crew Member
Dunkin' Donuts
12.2022 - Current
High School Diploma -
Barataria South Secondary School