Kyuta Allen
Houston,TX
Summary
Committed to making a positive impact on clients' lives and contributing to the overall well-being of individual and communities. Highly motivated skilled in managing caseloads, facilitating support groups and connecting clients with community resources.
Overview
17
17
years of professional experience
Work History
Patient Care Coordinator
AC Healthcare Services
10.2016 - Current
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Collaborated closely with multidisciplinary teams for optimal patient outcomes.
- Assisted patients with coordinating long-term care for chronic conditions to support and manage illnesses.
Operations Manager
Mercedes Financial Corporation
02.2010 - 10.2022
- Strategized with leadership to stay ahead of changing customer needs and labor planning concerns.
- Analyzed business processes to identify areas of improvement and develop solutions to enhance performance.
- Managed the daily operations to maximize efficiency.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Human Resources Administrator
Joe Swartz Electric
09.2007 - 01.2010
- Streamlined HR processes for increased efficiency by automating manual tasks and introducing new software tools.
- Oversaw hiring, staffing, and labor law compliance.
- Developed and implemented HR policies and procedures to promote clear and consistent approach to managing employees.
- Ensured legal compliance in all HR practices by staying current with relevant employment laws and regulations, as well as conducting regular policy reviews.
Social Work Intern
University Of Houston
08.2007 - 12.2009
- Developed education and social programs to provide clients with knowledge and skills for healthy, productive lives.
- Assisted clients in navigating community resources for optimal support and services.
- Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
- Collaborated with other professionals to plan and coordinate care for clients.
Education
Master of Science - Social Work
University of Houston
Houston, TX12.2009
Bachelor of Science - Sociology
University of Houston
Houston, TX12.2006
Skills
- Resolving Problems
- Insurance Forms Processing
- Registration and Scheduling
- Patient Safety
- Project planning and development
- Health and safety compliance
- Business Administration
- Employee Relations
- Research expertise
- Referrals and networking
- Case Management
- Database Management
Timeline
Patient Care Coordinator
AC Healthcare Services
10.2016 - Current
Operations Manager
Mercedes Financial Corporation
02.2010 - 10.2022
Human Resources Administrator
Joe Swartz Electric
09.2007 - 01.2010
Social Work Intern
University Of Houston
08.2007 - 12.2009
Master of Science - Social Work
University of Houston
Bachelor of Science - Sociology
University of Houston
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