Lachelle Lacy
Bremo Bluff,VA
Summary
Detail-oriented Underwriting Service Assistant with expertise in document review and policy analysis. Proven ability to enhance communication between underwriters and clients, ensuring timely processing of insurance applications.
Overview
33
33
years of professional experience
Work History
Underwriting Service Assistant
State Farm Insurance
Remote - Illinois
04.1993 - Current
- Reviewed and processed insurance applications for accuracy and completeness.
- Coordinated communication between underwriters and clients to facilitate timely responses.
- Assisted in evaluating risk factors and determining appropriate coverage options.
- Managed documentation workflow to ensure compliance with regulatory standards.
Education
Cyber Security
J. Sargeant Reynolds Community College
Richmond, VA12-2027
Skills
- Document review
- Policy analysis
- Data interpretation
- Industry awareness
- Research
- Policy administration
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Telephone and email etiquette
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Strong problem solver
- Documentation and recordkeeping
- Task prioritization
- Analytical thinking
- Conflict resolution
- Goal setting
- Quality control
- Written communication
Timeline
Underwriting Service Assistant
State Farm Insurance
04.1993 - Current
Cyber Security
J. Sargeant Reynolds Community College