Summary
Work History
Education
Skills
Timeline
Hi, I’m

Laci Gilliam

Knoxville ,Tennessee
Laci Gilliam

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Work History

Cracker Barrell Old Country Store
Knoxville TN .

Server
09 2019 - 09 2020

Job overview

  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

Heritage High School

Diploma from Nursing
05.2017

University Overview

  • Member of HOSA in my nursing class

Skills

  • Guest relations management
  • Food preparation and safety
  • Food sales and promotion
  • Food station setup
  • Wine service
  • Stocking and replenishing
  • Guest seating arrangements
  • Daily specials memorization
  • Banquet coordination

Timeline

Server

Cracker Barrell Old Country Store
09 2019 - 09 2020

Heritage High School

Diploma from Nursing
Laci Gilliam