Lacy Black
Server
Edmond,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Server
Good Egg Dining
Oklahoma City, OK
11.2020 - Current
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
Barista/Server
Tao Cha Cafe
Edmond, OK
12.2018 - 11.2020
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Edmond Santa Fe Highschool
Edmond 08.2015 - 05.2019
Bachelor of Science - Counseling Psychology
OCCC
Oklahoma City 09.2021 - Current
Skills
- Hospitality service expertise
Timeline
Bachelor of Science - Counseling Psychology
OCCC
09.2021 - Current
Server
Good Egg Dining
11.2020 - Current
Barista/Server
Tao Cha Cafe
12.2018 - 11.2020
High School Diploma -
Edmond Santa Fe Highschool
08.2015 - 05.2019
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