Summary
Overview
Work History
Education
Skills
Timeline
Server

Lacy Black

Server
Edmond,OK

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Server

Good Egg Dining
Oklahoma City, OK
11.2020 - Current
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.

Barista/Server

Tao Cha Cafe
Edmond, OK
12.2018 - 11.2020
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

High School Diploma -

Edmond Santa Fe Highschool
Edmond
08.2015 - 05.2019

Bachelor of Science - Counseling Psychology

OCCC
Oklahoma City
09.2021 - Current

Skills

  • Hospitality service expertise
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Timeline

Bachelor of Science - Counseling Psychology

OCCC
09.2021 - Current

Server

Good Egg Dining
11.2020 - Current

Barista/Server

Tao Cha Cafe
12.2018 - 11.2020

High School Diploma -

Edmond Santa Fe Highschool
08.2015 - 05.2019

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