Summary
Overview
Work History
Education
Skills
Timeline
Drawing, Singing/Dancing and Cooking.
Drawing, Singing/Dancing and Cooking.
BusinessDevelopmentManager
LADERRIAN COPELAND

LADERRIAN COPELAND

Suffolk,VA

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Hardees Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing two years of experience and deep knowledge of boutique-type products. Seasoned Shoes Sales Associate with discretion, conscientious nature and service background demonstrated over 2-year career. Efficiently maintain transaction records, handle monies and update accounts. Strong financial and mathematical abilities. Enthusiastic Youth Counselor eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Homework and Social Experiences and training in Behavioral Skills. Motivated to learn, grow and excel in life, through different situations. . Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Results-oriented Cashier motivated to exceed expectations and deliver exceptional service. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives. Reliable team member with experience processing payments, helping customers, balancing cash drawers and working within various departments. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Overview

6
6
years of professional experience

Work History

Cashier

Michaels Craft Store
Suffolk, VA
09.2022 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Collected and authorized payments of guests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Cashier

Food Lion
Suffolk, VA
03.2022 - 04.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Reviewed weekly sales ads and monitored price changes.
  • Used POS system to enter orders, process payments and issue receipts.

Cashier

Chipotle
Chesapeake, VA
02.2022 - 03.2022
  • Operated cash register
  • Cleaned Dining Room/ Bathrooms
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Answered questions about store policies and addressed customer concerns.
  • Collected and authorized payments of guests.

Cashier

Moe's
, VA
08.2021 - 11.2021
  • Operated cash register collected payments and provided accurate change
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness
  • Helped customers find specific products, answered questions, and offered product advice
  • Worked closely with front-end staff to assist customers
  • Accepted cash and credit card payments, issued receipts, and provided change
  • Processed sales transactions to prevent long customer wait times
  • Maximized sales potential by preparing, storing, rotating, and merchandising products at point-of-sale
  • Learned roles of other departments to provide coverage and keep store operational
  • Inspected items for damage and obtained replacements for customers
  • Increased sales by suggesting specific complementary items to customers.

Cashier

Kroger's Grocery Store
, VA
01.2020 - 03.2021
  • Assisted customers by answering questions and fulfilling requests
  • Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers
  • Restocked, arranged, and organized merchandise in front lanes to drive product sales
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance
  • Checked prices for customers and processed items sold by scanning barcodes
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Increased sales by offering advice on purchases and promoting additional products
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
  • Counted cash in register drawer at beginning and end of shift.

Youth Camp Counselor

YMCA, Young Men's Christian Association, YMCA
, VA
06.2018 - 01.2020
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers
  • Instructed participants on activities' goals, procedures, and safety considerations to promote beneficial outcomes for all campers
  • Implemented recreational activities such as kickball and volleyball to promote campers' physical health and encourage teamwork skills development
  • Followed established emergency procedures to enable best possible resolution of incidents
  • Developed age-appropriate arts and crafts activities such as rubber band bracelets, self-made ornaments, and pictures to encourage campers' artistic skills development and creative expression
  • Communicated with parents about campers' activities and reported concerns and suggestions to Camp Leaders
  • Kept accurate records on participants' activity attendance, disciplinary actions, and medication usage to improve camper documentation
  • Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival
  • Kept athletic and games equipment and facilities organized and maintained
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers
  • Trained staff members on conducting events and following safety procedures.

Shoe Sales Associate

Belk Department Store
Suffolk, VA
10.2019 - 12.2019
  • Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs
  • Measured customers' feet to determine proper shoe size, using Brannock device
  • Organized store merchandise racks by size, style, and color to maintain clean, visually appealing showroom
  • Prioritized helping customers over completing other routine tasks in store
  • Managed efficient cash register operations, including scanning items, processing payments, and issuing receipts
  • Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays
  • Assisted customers with locating and choosing merchandise in any store department
  • Assisted customers by answering questions and fulfilling requests
  • Checked prices for customers and processed items sold by scanning barcodes
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations, and specific product promotions.

Cashier

Hardees
Suffolk, VA
04.2015 - 11.2017
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Performed cash, card and check transactions to complete customer purchases.
  • Learned Cook and Janitorial duties and provided backup at key times.

Education

High School Diploma -

Lakeland High School
Suffolk, VA
06.2016

Associate of Science - Education

Paul D Camp Community College
Suffolk, VA
05.2020

Skills

  • Customer assistance
  • Stocking and Replenishing
  • POS Systems
  • Point of Sale Knowledge
  • Bagging and Packaging
  • Merchandise Restocking
  • Payment processing
  • Scanner operations
  • Product Labeling
  • Product Stocking and Rotation
  • Register Operations
  • Tagging and Labeling

Timeline

Cashier

Michaels Craft Store
09.2022 - Current

Cashier

Food Lion
03.2022 - 04.2022

Cashier

Chipotle
02.2022 - 03.2022

Cashier

Moe's
08.2021 - 11.2021

Cashier

Kroger's Grocery Store
01.2020 - 03.2021

Shoe Sales Associate

Belk Department Store
10.2019 - 12.2019

Youth Camp Counselor

YMCA, Young Men's Christian Association, YMCA
06.2018 - 01.2020

Cashier

Hardees
04.2015 - 11.2017

High School Diploma -

Lakeland High School

Associate of Science - Education

Paul D Camp Community College

Drawing, Singing/Dancing and Cooking.

I love to draw. It gives me peace and allows me to express my creative skills. I love to look at a picture and draw what my heart and eyes see and then spice things up, if I feel the need to do so. I love dancing and singing as more as a hobby, but they're both natural given talents, along with drawing as #1. Cooking/ baking to me is showing creativity with different measurements and fulfilling my inner taste buds, wondering what I can create in the kitchen. Im so blessed to have all of these natural, given talents, because it allows and shows me everyday that I have a purpose and I'm more than ready to execute and fulfill my duty that God has planned for me, whatever it may be.

Drawing, Singing/Dancing and Cooking.

I love to draw. It gives me peace and allows me to express my creative skills. I love to look at a picture and draw what my heart and eyes see and then spice things up, if I feel the need to do so. I love dancing and singing as more as a hobby, but they're both natural given talents, along with drawing as #1. Cooking/ baking to me is showing creativity with different measurements and fulfilling my inner taste buds, wondering what I can create in the kitchen. Im so blessed to have all of these natural, given talents, because it allows and shows me everyday that I have a purpose and I'm more than ready to execute and fulfill my duty that God has planned for me, whatever it may be.

LADERRIAN COPELAND