Summary
Work History
Education
Skills
Extracurricular Activities
Timeline
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Lagfu Umar

Jersey City,New Jersey

Summary

I am a college student with extensive experience in customer service and team collaboration. I can enhance workplace efficiency, ensure safety regulations are met, and effectively manage inventory. I pay attention to detail and can work in a fast-paced environment, consistently delivering exceptional customer experiences.

Work History

Crew Member

Insomnia Cookies
Hoboken, NJ
08.2025 - 09.2025
  • Delivered exceptional customer service in a fast-paced environment, fostering customer loyalty.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Operated point-of-sale systems accurately and efficiently.
  • Managed inventory by efficiently restocking supplies to support uninterrupted service.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Ensured cleanliness and organization of workstations and dining areas to enhance customer experience.

Crew Member

Taco Bell
Jersey City, NJ
07.2025 - 07.2025
  • Assisted customers with orders, ensuring accurate recommendations based on menu knowledge.
  • Operated cash register and processed customer transactions efficiently.
  • Collaborated with team members to streamline service delivery and meet customer expectations.
  • Prepared and served food items by following safety guidelines.
  • Handled inventory management by restocking supplies regularly.
  • Cleaned and sanitized kitchen equipment to support safety standards.

Education

Bachelor's Degree - Financial Technology

New Jersey Institute of Technology (NJIT)
Newark, NJ
05-2029

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Heavy lifting
  • Reliability and punctuality
  • Multitasking and organization
  • Willingness to learn
  • Basic math
  • Hospitality and accommodation

Extracurricular Activities

Intramural Basketball, Newark, NJ, 09/18/25, Team Power Forward Hoboken Shelter, Hoboken, NJ, 05/28/25, 06/01/25, Helped cook food for the homeless, Provided clean sheets for homeless people to lay their heads Hunter Fest 5k, Jersey City, NJ, 04/27/25, Helped set up the event and mini games, Directed runners in the right direction for the 5k course

Timeline

Crew Member

Insomnia Cookies
08.2025 - 09.2025

Crew Member

Taco Bell
07.2025 - 07.2025

Bachelor's Degree - Financial Technology

New Jersey Institute of Technology (NJIT)

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Lagfu Umar