Lakhia Rosser
Fairburn,GA
Summary
Dynamic and dedicated professional with a strong background in customer service at Chick-fil-A. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in multitasking and maintaining high standards of cleanliness, ensuring a positive dining experience. Committed to integrity and fostering a collaborative work environment.
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
3
3
years of professional experience
Work History
Crew Member
Kroger
04.2024 - 10.2024
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Stocked shelves to organize aisles in assigned department.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Crew Member
Chick-fil-A
03.2022 - 10.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
High School Diploma -
Langston Hughes High School
South Fulton 05-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cleaning and sanitizing
- Flexible schedule
- Integrity and honesty
- Crew leadership
- Resilience and persistence
- Creativity and innovation
- Task prioritization
Timeline
Crew Member
Kroger
04.2024 - 10.2024
Crew Member
Chick-fil-A
03.2022 - 10.2022
High School Diploma -
Langston Hughes High School
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