Lakisha Omar
Agency
Detroit
1
Certification
8
years of professional experience
Aspiring working possessing my Ged. Strong communication and interpersonal skills with a focus on active listening and emotional intelligence. Passionate about helping people by finding creative and fast solutions. I have over 6 years of customer service experience.
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients, and family to provide continuous top-quality care and education.
Work History
CNA
1 Year 4 Months- Trained new staff on best practices in patient care and safety protocols.
- Developed individualized care plans in collaboration with healthcare professionals to meet patient needs.
- Advocated for patients' rights and preferences, fostering a respectful care environment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
CNA - Certified Nursing Assistant
2 Years 10 Months- Assisted healthcare teams at ShiftMed, Clipboard Health, and Centria in delivering quality patient care. Supported daily operations to enhance service delivery at ShiftMed, Clipboard Health, and Centria. Facilitated communication between staff and clients to promote effective service solutions at ShiftMed, Clipboard Health, and Centria.
- Providing patients comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; and reporting observations of the patient to nursing supervisor. Documents actions by completing forms, reports, logs, and records.
- Documented patient progress accurately, maintaining compliance with healthcare regulations.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
CNA
5 Months- Provided exceptional patient care, ensuring comfort and safety in daily activities.
- Assisted nursing staff with medical procedures, promoting efficient workflow and patient outcomes.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Maintained detailed patient records, enhancing communication among multidisciplinary teams.
- Implemented infection control measures, contributing to improved health standards within facility.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Caregiver
1 Year 1 Month- 1. Ran patients errands (laundry, walking dog, A to get medicine, grocery shopping etc)
- 2. Cooked patient breakfast and lunch
- 3. Washed patients (bath or shower)
- 4. Cleaned patient living area daily
- 5. Help patient exercise, and check blood pressure
- 6. Colored with patients, went for walks and sung with patients
- 7. Overall anything they requested I performed. I am currently in college inspired to become a Registered Nurse I do not mind helping with whatever patients request
Amazon Fulfillment Associate
1 Year 7 Months- Stowing , picking , packing at a certain rate a hour ! Handling packages ,scanning and shipping things out
Manager on Duty
9 Months- Hire, onboard and train new employees, including instructing on food safety, customer service standards and operations
- Create weekly schedules based on predicted staffing needs, budget and employee requests
- Assisted General Manager with weekly schedule, adjusting for employee requests, expected customer traffic and budget
- Maintained food safe environment by proactively identifying safety concerns and following proper procedures
- Organize all operations, focusing on quality and consistency
- Addressed customer service concerns, resolving issues and ensuring exceptional experiences
- Conducted weekly meetings to communicate issues and weekly goals, answering and resolving employee questions or concerns
- Partnered with manager to create initiatives designed to motivate staff, increasing overall productivity and consistently exceeding weekly sales goals by [what %]
- Answer phone calls, sit customers, and serve guest during busy shifts
- Inspect restaurant to maintain high-levels of cleanliness and quality
Cashier/Customer Service
1 Month- Play an integral role in customer service and overall sales numbers
- Clean up minor spills quickly and safely
- Maximize positive customer service experience
- Consistently meet and surpass monthly ordering and sales goals assigned by Director of Operations and General Manager
- Collaborate with General Manager, vendors and Merchandisers to ensure smooth operations and consistent stock levels
- Manage hiring, scheduling, ordering and inventory duties
- Ensure items are well-stocked for each shift
- Review customer orders and assist in resolving issues quickly
- Contribute to positive, fun working environment
- Answer phones and record detailed messages
- Help customers by asking questions and making suggestions for purchases
- Take inventory and place order for restocking as needed
- Track all money received and prepare deposits accordingly
- Create schedule and consider all time-off requests
- Place special orders and call other stores to locate desired items
- Manage inventory and restock as needed
- Manage up-to-date product tracking, including fabric shipping status
- Coordinate necessary maintenance needs, including cleaning services and machinery fixes
- Recruit, interview, and hire all sales personnel
- Work with design team on bulk order placement
- Train multiple new employees
Assistant
8 Months- Answer phone calls and promptly respond to voicemails inquiring about hair services, scheduling guests with appropriate stylist based on experience and speciality
- Welcomed guests and offered refreshments to create an inviting experience
- Track weekly product sales, retiring underperforming and adding new products based on sales statistics
- Ensure comfort and safety of all clients by maintaining clean workspace and relaxed environment
- Performed washing and conditioning services for guests prior to leading them to appointed hair stylist
- Developed positive relationships with clients, encouraging regular treatments and maintaining high rebooking rates
- Communicate clearly with clients, taking note of tender areas or any other discomfort
- Customize each session depending on individual client's needs
- Warmly greeted guests and offered refreshments to create an inviting experience
Education
Associate Degree - Nursing
GED
Skills
Customer service
Customer care
Cash handling
Sales
Teamwork
Team Building
Team Leader
Nursing school (2 years)
Caregiving
Intelligence Experience
Childcare
Leadership
Addiction counseling
Intake
Nursing
Time management
Patient care
Vital signs monitoring
Compassion and empathy
Bathing assistance
Attention to detail
HIPAA compliance
Feeding assistance
Basic life support
Dressing assistance
Maintaining confidentiality
End-of-life care
Compassionate communication
Patient transfers
Emotional support
Complex Problem-solving
Emergency response
Wound care
Medication administration
Clinical documentation
Problem-solving
Multitasking and organization
Critical thinking
Team collaboration
Active listening
Flexibility and adaptability
Conflict resolution
Patient advocacy
Physical stamina
Health monitoring
Cultural sensitivity
Patient hygiene assistance
Medication assistance
Toileting assistance
Infection control practices
Lifting and transferring
Reliable team player
Recording vital signs
Safety precautions
Bedside manner
Compassionate
Patient lifting
Patient-focused care
Compassionate caregiver
Certification
- CPR Certification August 2023 to August 2025
- AED Certification August 2023 to Present
- CNA October 2023 to October 2025 Registration Number:MI10242023116838
- BLS Certification
- Certified Home Health Aide October 2023 to October 2025
- State Tested Nursing Assistant October 2023 to October 2025
- Driver's License July 2022 to July 2028
Additional Information
Worked at affinity home care, I was a care giver for 9 months. I’ve been experienced in care giving (I used to help take care of my dad and grandma) I would administer their medicine, give baths, prepare breakfast and any daily chores they ask. I am also in school to become a registered nurse so I also have some education
Timeline
CNA
The Villa at the Park
04.2025 - CurrentRead More
CNA - Certified Nursing Assistant
Agency
10.2023 - CurrentRead More
CNA
Regency of Whitmore Lake
11.2022 - 04.2023Read More
Caregiver
Affinity Home Health Services
02.2022 - 03.2023Read More
Amazon Fulfillment Associate
Amazon.com
06.2020 - 01.2022Read More
Manager on Duty
Central Park Deli
09.2019 - 06.2020Read More
Cashier/Customer Service
Southfield pancake house
08.2019 - 09.2019Read More
Assistant
Focus's on you salon
12.2018 - 08.2019Read More
Ged.com
GED
Read More
Schoolcraft College
Associate Degree from Nursing
Read More