Lakita Samonte
Virginia Beach,VA
Summary
Detail-oriented and organized professional with experience managing client records, scheduling, maintaining accurate documentation, and providing exceptional customer service in a fast-paced healthcare environment. Seeking a remote Data Entry position where strong administrative and organizational skills can contribute to efficient business operations.
Overview
23
23
years of professional experience
Work History
Massage Therapist
Dr. Block Chiropractic
Chesapeake, VA
01.2022 - Current
- Delivered personalized massage therapy sessions to enhance patient recovery and overall well-being.
- Collaborated with chiropractic team to integrate massage therapy into comprehensive treatment plans.
- Assisted in developing patient education materials about the benefits of therapeutic massage techniques.
- Implemented feedback mechanisms to refine therapy approaches based on patient responses and outcomes.
Massage Therapist
SeaHill Spa
Virginia Beach, VA
03.2019 - 04.2021
- Mentored junior therapists in advanced techniques, fostering skill development and professional growth.
- Streamlined appointment scheduling processes, improving patient flow and satisfaction within clinic operations.
- Conducted assessments of client needs to tailor massage treatments for optimal therapeutic impact.
- Maintained compliance with health regulations and best practices in hygiene and safety standards during sessions.
Massage Therapist
Massage Envy Spa
Virginia Beach, VA
05.2017 - 08.2019
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Sales Associate
Kids Footlocker
Norfolk, VA
07.2003 - 12.2012
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Maintained organized sales floor, ensuring merchandise was displayed attractively and effectively.
- Processed transactions efficiently using point-of-sale systems, minimizing customer wait times.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction and loyalty.
Education
Bachelor of Science - Interdisciplinary Studies
Norfolk State University
Norfolk, VA12-2010
Certified Massage Therapist - Massage Therapy
Fortis College
Norfolk, VA03-2013
High School Diploma -
Maury High School
Norfolk, VA06-2004
Skills
- Customer service
- Professionalism and ethics
- Social skills
- Treatment Planning
- Customer needs assessment
- Customer consultation
- Pain management
- Client retention
- Client assessment
Timeline
Massage Therapist
Dr. Block Chiropractic
01.2022 - Current
Massage Therapist
SeaHill Spa
03.2019 - 04.2021
Massage Therapist
Massage Envy Spa
05.2017 - 08.2019
Sales Associate
Kids Footlocker
07.2003 - 12.2012
Certified Massage Therapist - Massage Therapy
Fortis College
Bachelor of Science - Interdisciplinary Studies
Norfolk State University
High School Diploma -
Maury High School