LaMia Stone
Washington,DC
Summary
Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
5
5
years of professional experience
Work History
Property Manager
Quantum Real Estate Management
Bethesda , MD
08.2023 - Current
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Processed evictions, when necessary, in accordance with state laws and procedures.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Property Manager
E & G Group
McLean , VA
12.2020 - 08.2023
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Managed all maintenance requests from tenants in a timely manner.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Collected monthly assessments, rental fees, deposits and payments.
- Met with prospective tenants to show property and assess applications or sign leases.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Exercised direct supervision over property staff.
- Prepared detailed budgets and financial reports for properties.
Assistant Property Manager
E & G Group
Mclean, VA
12.2019 - 12.2020
- Assisted property manager in leasing and marketing activities.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks.
- Prepared monthly financial reports for review by the property manager.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Ensured compliance with all applicable laws related to fair housing practices.
- Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
- Handled resident complaints and expedited maintenance requests.
Education
Associate of Science - Business Administration And Management
American InterContinental University
Schaumburg, IL05-2010
Skills
- Tenant relations
- Work order monitoring
- Lease administration
- Property Management
- Staff Management
- Skilled multi-tasker
- Property Inspections
- Fair housing compliance
- Rent collection
- Financial budgeting and reporting
- One-Site Software
- YARDI Software
- MRI Software
Timeline
Property Manager
Quantum Real Estate Management
08.2023 - Current
Property Manager
E & G Group
12.2020 - 08.2023
Assistant Property Manager
E & G Group
12.2019 - 12.2020
Associate of Science - Business Administration And Management
American InterContinental University
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