Lana Saenz
Gunter,TX
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
3
3
years of professional experience
Work History
Server
Texas Roadhouse
12.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Assistant
Almega Development
08.2021 - 08.2022
- Increased efficiency by implementing new processes and providing administrative support to management through quick books.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization through Word applications.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally through Builder trend.
Model Ambassador
Honeysuckle Rose Boutique
11.2021 - 07.2022
- Enhanced brand visibility by engaging with customers and providing exceptional product knowledge.
- Boosted sales through effective communication of key product features and benefits.
- Represented the brand professionally at various events, increasing customer interest and loyalty.
- Generated leads for the sales team by attracting potential clients at trade shows and exhibitions.
Education
BBA - Marketing
Texas State University
San Marcos, TX05.2026
Skills
- Daily specials memorization
- Order delivery practices
- Service prioritization
- Guest Engagement
- Hospitality service expertise
Accomplishments
- Judged School tryouts and worked with numerous local school districts
- Coached younger girls for cheerleading
- Created Private Schools' Competition Routines
- Texas Girls Coaches Assosciation Legacy one of 12 girls of 3A High Schools to perform
- All State for Cheerleading 3 years on Varsity
College Cheerleading Nationals Top 5 Qualifier
I was a National Cheerleaders Assosciation Staffer, I coached all middle and high school teams locally and hosted camps. Our company hosts two major competitions each year and I attended College Nationals in Daytona, Florida and finished fourth.
Timeline
Server
Texas Roadhouse
12.2023 - Current
Model Ambassador
Honeysuckle Rose Boutique
11.2021 - 07.2022
Assistant
Almega Development
08.2021 - 08.2022
BBA - Marketing
Texas State University