Lana Smith
Orange Park,Florida
Summary
Resourceful Shift Leader known for high productivity and efficient task completion. Skilled in team leadership, time management, and conflict resolution. Excel in communication, adaptability, and problem-solving to ensure smooth operations and team harmony.
Overview
1
1
year of professional experience
Work History
Shift Leader
Dunkin' Donuts
Orange Park, Florida
06.2024 - Current
- Facilitated training sessions for new employees on company policies and procedures.
- Set specific goals for projects to measure progress and evaluate end results.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Finished baked goods with glazes, icings and other toppings.
- Ensured that all health regulations were followed at all times while working in the kitchen.
Custom Cake Artist
Jessica Dunn, Sourah Johnson
Orange Park, Florida
01.2024 - Current
- Stacked layers of cakes onto tiered stands without damaging them.
- Provided exceptional customer service, addressing inquiries and concerns with patience and expertise.
- Worked with common cake decorating and baking tools, such as mixers and carving tools.
- Ensured all tools were sanitized prior to beginning each project.
- Cleaned work area after completing each project for sanitation purposes.
Education
Associate of Arts -
Florida State College At Jacksonville
Jacksonville, FL07-2025
High School Diploma -
Mycro School For Integrated Science And Technology
Jacksonville, FL05-2023
Skills
- Customer service
- Employee training
- Cake decorating
- Food safety
- Attention to detail
- Creative problem solving
- Positive attitude
- Organizational skills
- Cash handling
- Multitasking capacity
Timeline
Shift Leader
Dunkin' Donuts
06.2024 - Current
Custom Cake Artist
Jessica Dunn, Sourah Johnson
01.2024 - Current
Associate of Arts -
Florida State College At Jacksonville
High School Diploma -
Mycro School For Integrated Science And Technology
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