Summary
Overview
Work History
Education
Skills
Timeline
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Lance Tripp

Evans,GA

Summary

Ongoing sales rep with Xfinity for close to three years looking to improve to become a future onboarding trainer. I bring managing and one on one sales to the table with insight of customer care and empathy to the table. Solving problems brings in more loyal customers and keeping a veil of transparency benefits all parties. I've enjoyed my career and look to growing more.

Overview

8
8
years of professional experience

Work History

Retail Sales Consultant

Xfinity Comcast
05.2022 - Current
  • Enhanced customer loyalty by offering tailored solutions that met individual needs.
  • Resolved customer complaints promptly, maintaining a positive brand image.
  • Trained new employees on store policies, procedures, and best practices for superior customer service.
  • Handled cash transactions accurately while adhering to established security procedures.
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Helped customers complete purchases, locate items, and join reward programs.

Safe For Faith

Self Employed Web
01.2020 - 05.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed inventory for a web based operation.
  • Excel work sheet efficient, and cost analysis data.

Sales Manager

Prostyler Bryan Mejia Inc.
08.2016 - 01.2020
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.

Education

No Degree - Criminal Justice

Augusta University
Augusta, GA
05-2016

High School Diploma -

Thomson High School
Thomson, GA
05-2012

Skills

  • Customer satisfaction
  • Verbal communication
  • Technical skills
  • Sales development
  • Upselling strategies
  • Handling customer complaints
  • Teamwork and collaboration
  • Time management

Timeline

Retail Sales Consultant

Xfinity Comcast
05.2022 - Current

Safe For Faith

Self Employed Web
01.2020 - 05.2022

Sales Manager

Prostyler Bryan Mejia Inc.
08.2016 - 01.2020

No Degree - Criminal Justice

Augusta University

High School Diploma -

Thomson High School

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Lance Tripp