High Radius
LaPorsha Davis
LaGrange,Georgia
Summary
Proven Accounts Receivable Analyst with a track record of enhancing cash flow and reducing collection times at Duracell. Proficient in SAP and expert in dispute resolution, Spearheaded process improvements across finance and supply chain operations, achieving significant efficiency gains. Team player with a positive attitude and strong organization skills to meet strict deadlines. Detail-oriented approach and strong organizational skills have driven successful audits and optimized supply chain and accounts receivable processes.
Overview
19
19
years of professional experience
Work History
Accounts Receivable Analyst
DURACELL
12.2017 - Current
- Enhance cash flow by diligently tracking and reconciling customer payments, ensuring prompt resolution of discrepancies.
- Reduce collection time for outstanding invoices approximately 2% YOY by closely monitoring aged accounts and maintaining frequent communication with clients.
- Collaborate with cross-functional teams including finance, sales operations, and IT to implement process improvements and streamline accounts receivable workflows.
- Increase efficiency in accounts receivable processes by utilizing new software and automation tools.
- Participate in the month-end close process, ensuring accurate reporting of accounts receivable balances and timely submission of data for financial statements.
- Support internal and external audits by providing necessary documentation and insights related to accounts receivable transactions and processes.
- Analyze aging reports to identify trends and patterns causing missed collections.
- Identify, recommend and execute opportunities to enhance accounts receivable and billing processes to meet finance requirements.
- Generate detailed financial statements and reports on accounts receivable status
Interim Sr. Product Supply Analyst (Food & Drug Segment)
DURACELL
04.2021 - 09.2021
- Optimized supply chain processes by implementing data-driven analysis and forecasting methods.
- Implemented advanced analytics tools, improving demand forecasting accuracy and supporting more informed decision-making processes.
- Worked closely with sales teams to understand customer needs, ensuring appropriate inventory levels were maintained to meet demand fluctuations effectively.
- Utilized data analytics to identify and resolve supply chain issues and improve overall performance.
- Supported senior company leaders by delivering reports outlining performance to drive process improvements.
- Maintained accurate, up-to-date documentation of supply chain processes for reliable reference.
Order Management Analyst
DURACELL
08.2015 - 12.2017
- Processed battery orders for top supermarket chains across North America.
- Communicated with customers regarding production planning, shipping information, pricing updates, returns, and credit/debit processing
- Distributed data reports and communicated with the transportation team to ensure timely shipments
- Investigated and resolved customer claims using PODs, BOLs, etc
- Collaborated with cross-functional teams for better inventory management and demand forecasting.
- Identified areas for process improvement, implementing changes that reduced errors and increased efficiency.
- Assisted in the development of training materials for new Order Management Analysts, fostering a culture of continuous learning within the team.
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
- Interfaced with sales, operations and functional groups to facilitate order flow and meet processing metrics.
Event Specialist/Scheduling Team Lead
WEST CORPORATION (INTERCALL)
01.2006 - 08.2015
- Managed labor scheduling across 4 global call centers
- Conducted training sessions for agents to enhance performance and efficiency
- Handled scheduling tickets, daily reports, and International Toll-Free Service reports
- Processed agent requests up to 30 days in advance
- Collaborated with call execution management on high-priority conference changes
Education
Bachelor of Science - Psychology
POINT UNIVERSITY
West Point, GA05-2019
Associate of General Studies -
POINT UNIVERSITY
West Point, GA05.2016
Skills
- Microsoft Office
- Dispute Resolution
- SAP Knowledge
- Accounts Receivable Software
- General Ledger
- Organization skills
- Verbal communication
- Written communication
- Detail-oriented
- Data Entry
- Professional
- Problem-Solving
Timeline
Interim Sr. Product Supply Analyst (Food & Drug Segment)
DURACELL
04.2021 - 09.2021
Accounts Receivable Analyst
DURACELL
12.2017 - Current
Order Management Analyst
DURACELL
08.2015 - 12.2017
Event Specialist/Scheduling Team Lead
WEST CORPORATION (INTERCALL)
01.2006 - 08.2015
Associate of General Studies -
POINT UNIVERSITY
Bachelor of Science - Psychology
POINT UNIVERSITY
Software
Salesforce TPM
CFM
SAP
Languages
English
Native or Bilingual
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