Laquandria James
189 Frontage Street Artesia ,MS
Summary
Proven Verification Specialist with a track record at Navistar for enhancing data accuracy and confidentiality. Excelled in identity and document verification, showcasing exceptional attention to detail and customer relationship management. Achieved significant improvements in process efficiency, demonstrating a commitment to professional growth and ethical standards.
Overview
15
15
years of professional experience
Work History
Verification Specialist
Navistar
West Point, MS
03.2018 - 10.2023
- Prioritized workload efficiently, managing multiple cases simultaneously without compromising on quality or accuracy.
- Maintained a high level of professionalism when interacting with external parties during the verification process.
- Demonstrated excellent attention to detail while handling sensitive client information, ensuring confidentiality at all times.
- Adhered to strict deadlines for completing verifications, ensuring prompt delivery of results to clients.
- Contributed to a positive work environment by actively participating in training sessions and sharing knowledge with team members.
- Applied problem-solving skills when faced with challenges or discrepancies during the verification process, seeking guidance from supervisors when needed.
- Participated in regular performance reviews, using constructive feedback as an opportunity for growth and development within my role as a Verification Specialist.
- Reduced errors in documentation by thoroughly cross-checking data against established parameters.
- Upheld company reputation for integrity by consistently applying ethical standards during all stages of the verification process.
- Enhanced data accuracy by meticulously reviewing and verifying information from various sources.
- Verified client information by analyzing existing evidence on file.
Child Care
Day Care Receptionist
Artesia, MS
06.2008 - 04.2012
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Actively participated in staff meetings and professional development opportunities to stay current on best practices in child care provision.
- Participated in staff meetings to share insights on curriculum planning, classroom management techniques, and best practices for child care settings.
- Collaborated with fellow Child Care Aides to ensure smooth transitions between activities and routines.
- Ensured adherence to all state regulations regarding child care services within an educational setting.
- Assisted in the smooth transition from home to child care setting by establishing a predictable daily schedule and providing comfort during separation anxiety moments.
- Attended professional development workshops to stay current on best practices within the child care industry.
- Designed custom action plans for each family child care provider based on individual needs assessments and unique challenges faced by each facility.
- Spearheaded efforts toward achieving accreditation status from nationally recognized child care organizations, demonstrating commitment to excellence in programming standards.
Assembly Check
MFJ
Columbus, MS
05.2013 - 05.2017
- Maintained a clean, professional appearance of the check-in area to create a welcoming environment for all guests.
- Handled confidential guest information with discretion, maintaining privacy standards as per company guidelines.
- Assisted in training new staff on proper check-in procedures, resulting in consistent high-quality service.
- Utilized strong communication skills when interacting with diverse clientele, ensuring clear understanding of their needs and expectations during the check-in process.
- Enhanced customer satisfaction by efficiently handling check-in processes and addressing concerns.
Education
West Lowndes High School
644 South Frontage Road Columbus Ms 05.2034
Skills
- Background checks
- HIPAA compliance
- Identity verification
- Document verification
- Customer relationship management
Timeline
Verification Specialist
Navistar
03.2018 - 10.2023
Assembly Check
MFJ
05.2013 - 05.2017
Child Care
Day Care Receptionist
06.2008 - 04.2012
West Lowndes High School