Summary
Overview
Work History
Education
Skills
Timeline
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Larencia Woods

Vicksburg,MS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

5
5
years of professional experience

Work History

Cashier

Rainbow Shops
10.2022 - Current
  • Collaborated with team members to resolve challenges and improve productivity.
  • Maintained inventory records for accurate tracking of goods and to minimize loss.
  • Set up new sales displays each week with fresh merchandise.
  • Learned duties for various positions and provided backup at key times.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Processed refunds and exchanges in accordance with company policy.
  • Lifted up to 60 pounds at once and used forklift to move heavier loads
  • Stocked, tagged and displayed merchandise as required

Dietary Aide

Commons A Promedica Senior Living
08.2019 - 07.2021
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Monitored and evaluated patient progress, documenting results.
  • Participated in medical staff meetings and other committees related to nutrition care.
  • Screened and monitored for change in nutrition risk status in hospitalized patients.
  • Reported and documented resident changes in consumption or behaviors.
  • Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
  • Obtained and evaluated dietary histories of individuals to plan nutritional programs for over 100 residents.
  • Coordinated and monitored purchases, preparation and delivery of meals for patients and families

Customer Service Associate

Target
02.2018 - 01.2021
  • Attended weekly team meetings to enhance product and service knowledge and gain insight into beneficial issue resolution strategies.
  • Entered service 1 tickets into incident tracking system to facilitate faster problem identification and resolution.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Answered customer telephone calls promptly to avoid on-hold wait times for over 100 customers.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction for over 1,000 more.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply

Education

Associate of Arts - Human Resources Training

Pearl River Community College
Poplarville, MS
05.2010

Skills

  • Customer assistance
  • Payment collection
  • Cash Handling
  • Refunds and exchanges
  • Point of sale operation
  • Receipt and refund issuance
  • Identification checks
  • Stocking and replenishing
  • Reports and documents
  • Customer Relations
  • Cash register operation
  • Money handling
  • Cash register systems

Timeline

Cashier

Rainbow Shops
10.2022 - Current

Dietary Aide

Commons A Promedica Senior Living
08.2019 - 07.2021

Customer Service Associate

Target
02.2018 - 01.2021

Associate of Arts - Human Resources Training

Pearl River Community College

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Larencia Woods