Larisa Welborn
YMCA Camp Naue
Hanalei,HI
29
years of professional experience
Results-oriented Property Manager with over 14 years of experience in property management and customer service. Known for effective communication, problem-solving, and team leadership, contributing to improved tenant satisfaction and property performance.
Work History
Property Manager
14 Years- Oversaw daily operations of the property, ensuring compliance with safety regulations and organizational standards.
- Managed maintenance schedules, coordinating repairs and improvements to enhance facility functionality.
- Trained and mentored staff on property management best practices, fostering a collaborative work environment.
- Conducted regular inspections of facilities to identify areas for improvement and implement corrective actions.
- Enhanced guest experiences by addressing concerns promptly and ensured high standards of cleanliness and hospitality.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify the required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction among neighbors.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Kept properties in compliance with local, state, and federal regulations.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Retail Sales Associate
9 Years 3 Months- Enhanced customer experience through personalized service and product recommendations.
- Implemented visual merchandising strategies to maximize product visibility and appeal.
- Trained new team members on sales techniques and store procedures for improved efficiency.
- Managed inventory levels to ensure product availability and reduce stock discrepancies.
Sales Associate
2 Years 5 Months- Facilitated customer engagement to enhance overall tour experience.
- Provided detailed information on tour packages and local attractions.
- Assisted in scheduling and coordinating daily tours for optimal efficiency.
- Monitored inventory levels and reported discrepancies to management.
Education
High School Diploma
Skills
Property management
Property inspections
Rent collection
Lease renewals
Conflict resolution
Budget management
Payment collection
Tenant relations
Timeline
Property Manager
YMCA Camp Naue
09.2005 - 09.2019Read More
Retail Sales Associate
Kai Kane
09.1996 - 12.2005Read More
Sales Associate
Hanalei Sea Tours
04.1990 - 09.1992Read More
Kappa High & Intermediate School
High School Diploma
Read More