Larissa McGowan
Bagdad,KY
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Server
Bob Evans Restaurant
Pittsburgh , PA
2024.05 - 2024.08
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Delivered food orders promptly and courteously.
- Upheld high standards of sanitation in accordance with health department regulations.
Server
Apple Blossom Senior Living
Coraopolis , PA
2022.06 - 2023.12
- Delivered food orders promptly and courteously.
- Provided companionship and emotional support to elderly clients.
- Responded quickly in emergency situations in a calm manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Cashier Team Lead
Suburban Dry Cleaners
Coraopolis , PA
2020.01 - 2021.12
- Assisted cashiers with resolving customer complaints and inquiries.
- Inspected finished items for stains, tears or other imperfections before packaging them for delivery.
- Maintained customer service standards by greeting and assisting customers with their orders.
Education
Marketing
University of Kentucky
Lexington, KY2027-05
Skills
- Table Setting
- Food Running
- Supply Restocking
- Positive and professional
- Order Management
- Guest Engagement
Accomplishments
- National Honors Roll
- Deans List
Timeline
Server
Bob Evans Restaurant
2024.05 - 2024.08
Server
Apple Blossom Senior Living
2022.06 - 2023.12
Cashier Team Lead
Suburban Dry Cleaners
2020.01 - 2021.12
Marketing
University of Kentucky
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