Larkyn Antee
San Antonio,TX
Summary
Proven expertise in enhancing guest satisfaction and streamlining operations, demonstrated at Island Time and Schlitterbahn Waterparks. Excelled in menu development and POS systems, boosting sales through innovative promotions and efficient service. Skilled in employee training and scheduling, fostering a team-oriented environment. Achieved significant improvements in guest experience and operational efficiency.
Overview
1
1
year of professional experience
Work History
Server/Hostess
Island Time Sushi Bar and Grill
08.2023 - 07.2024
- Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
- Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
- Collaborated with chefs on menu development for improved guest experience and increased sales.
- Optimized table turnover rates by implementing efficient seating plans and reservation management systems.
- Developed unique events and special promotions to drive sales.
Cabana Server
Schlitterbahn Waterpark
04.2023 - 07.2023
- Resolved guest concerns promptly, demonstrating exceptional problem-solving abilities.
- Collaborated with fellow servers to provide seamless service during peak hours.
- Maintained a clean and organized cabana environment for guests'' comfort and safety.
- Upheld company standards of excellence in presentation of food and beverages to guests.
- Conducted regular check-ins with guests throughout their visit to ensure satisfaction.
- Sustained an upbeat attitude in high-pressure situations, contributing to a positive workplace culture.
- Assisted in training new team members, fostering a positive work atmosphere.
Education
No Degree - Pre Nursing
Northeast Lakeview College
Universal City, TX05.2026
Skills
- Guest satisfaction
- POS systems proficiency
- Employee Training
- Scheduling Coordination
- Menu development
- Attention to Detail
Timeline
Server/Hostess
Island Time Sushi Bar and Grill
08.2023 - 07.2024
Cabana Server
Schlitterbahn Waterpark
04.2023 - 07.2023
No Degree - Pre Nursing
Northeast Lakeview College
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